Shipping policy
Shipping Policy – NsourShop
Last updated: June 9, 2025
Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
We offer worldwide shipping with the following rates:
- Standard Shipping (7-14 business days) – $4.99 USD
- Free Express Shipping – On all orders over $100 USD
International Shipping
We ship to most countries worldwide. International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer. Please check with your local customs office for more information.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your order directly on our website or through the carrier's portal.
Shipping Delays
While we strive to deliver within the estimated timeframes, occasional delays may occur due to customs processing, weather conditions, or carrier issues. We appreciate your patience and understanding.
Lost or Stolen Packages
NsourShop is not responsible for lost or stolen packages after delivery confirmation. If your package is marked as delivered but you haven't received it, please contact the carrier directly with your tracking number.
Incorrect Shipping Address
Please double-check your shipping address before completing your order. If you provided an incorrect address, contact us immediately at support@nsourshop.com. We cannot guarantee changes after the order has been processed.
Contact Us
If you have any questions about our shipping policy, please contact us:
- Email: support@nsourshop.com
- Phone: +962 77 2300 785